Shipping policy
At Noori Shifa Khana, we are committed to delivering your products quickly and securely. Please read our shipping policy to understand how we handle orders, deliveries, and timelines.
1. Order Processing
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All confirmed orders are processed within 1–2 business days.
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Orders placed after working hours, on Sundays, or public holidays will be processed on the next working day.
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Once your order is dispatched, you will receive a tracking ID and courier details via email/SMS.
2. Shipping Coverage
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We currently ship across India.
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International shipping is not available at the moment.
3. Shipping Charges
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Standard shipping charges may apply and will be displayed at checkout before payment.
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Free shipping may be offered on selected products, promotions, or orders above a specific value (if applicable).
4. Delivery Timelines
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Estimated delivery time is 3–7 business days depending on your location.
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Remote or rural areas may take longer (7–10 days).
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Delays caused by courier partners, natural calamities, strikes, or unforeseen events are beyond our control.
5. Cash on Delivery (COD)
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COD option is available on selected pin codes and may include an additional handling fee.
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Please ensure you provide the exact amount at the time of delivery.
6. Order Tracking
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Once dispatched, you can track your order using the tracking link provided.
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If you face any issues, contact our support team for assistance.
7. Undelivered or Returned Orders
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If the delivery attempt fails due to incorrect address, wrong contact details, or unavailability, the order will be returned to us.
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Re-shipping charges may apply for redelivery.
8. Contact Us
For any shipping-related queries, please reach out:
📧 Email: helpnoorishifakhana@gmail.com
📞 Phone: +91 95899 96064